Privacy Policy

1. Overview

This Privacy Policy explains how SikshaConnects collects, uses, stores, and protects user information provided through its website, enquiry forms, registration forms, payment pages, communication channels, and related services.

2. Information We Collect

We may collect:

• Name
• Phone number
• Email address
• City, state, or preferred location
• Academic details
• Entrance exam details
• Course preferences
• Documents shared for counselling or application support
• Payment and transaction-related information
• Communication records through call, WhatsApp, SMS, email, or website forms

3. Use of Information

User information may be used for:

• Counselling and admission guidance
• College shortlisting
• Application and documentation support
• Communication and follow-up
• Payment processing
• Service verification
• Internal records
• Legal and compliance requirements

4. Communication Consent

By submitting an enquiry or registration form, the user agrees to receive communication from SikshaConnects through phone, WhatsApp, SMS, email, or other digital channels.

5. Data Sharing

SikshaConnects may share necessary user information with authorised counsellors, internal teams, service providers, payment gateways, partner institutions, or relevant third parties only for service delivery, verification, or operational purposes.

6. Data Protection

SikshaConnects takes reasonable measures to protect user information against unauthorised access, misuse, loss, or disclosure.

7. Payment Information

Payments may be processed through third-party payment gateways. SikshaConnects does not store sensitive payment credentials such as card passwords, CVV, or UPI PIN.

8. Cookies and Website Data

The website may use cookies or analytics tools to improve user experience, measure performance, and understand website usage.

9. User Responsibility

Users must ensure that information shared with SikshaConnects is accurate and lawful.

10. Data Retention

User records may be retained for operational, legal, tax, dispute resolution, and service verification purposes.

11. Third-Party Links

The website may contain links to third-party websites or platforms. SikshaConnects is not responsible for their privacy practices.

12. Updates to Policy

SikshaConnects may update this Privacy Policy from time to time. Continued use of the website constitutes acceptance of the revised policy.